If ANYTHING goes wrong with a repair we've done, we'll happily fix it. We may not be tall, but we stand proudly behind everything we do. Our duty to you doesn't end when your check is cashed. We want to make you so happy with our service that you have to tell someone else about us. The person behind you in line at the grocery store, your favorite bank teller, a random passerby on the street… we aren't picky!
You already know your computer is broken, so why pay someone to figure out the specifics? Simply it takes time to properly investigate what the problem is & how to repair it for you. If you call us to check things out, it's our job to earn your trust, and your business. We always endeavor to accurately price your repair but this may take our technician's expertise & time to fully and accurately diagnose your PC fault therefore some cost will be involved.
We have a "Fair Price" Policy which means even if the job takes us longer to repair we only charge what is a "Fair Price" for the job..
If you don't want to deal with pulling all the cables out of your computer and dragging it to a computer shop, we can ease your burden. If you're in our services area (anywhere in Tasmania), we can show up on your front door ready to fix your computer!
All of the parts we sell have a manufacturer's warranty;
We also provide Maintenance Services - typically include “Data and Systems Backup“ plus regular cleaning and servicing of computer systems (internal & external cleaning) and other equipment that maybe operating in harsh environments.
Even though we're getting bigger, we still have small town service. If we ever lost a customer because of poor service, it would hurt the whole business. Everyone is dedicated to helping customers.